Kalaat El Andalous Vacation Packages

Water runs out of the bathroom tub. Management was notified and they quick to check what was wrong and the quick fix they perform did not solve the problem. Room cleaning was not done timely and I had to call each time it was still not done before 2 PM. Food was average for a 4 star hotel. Not enough variety. Did not ever serve shrimp or salmon during the whole week we stayed there. For a place on the Mediterranean coast, not serving shrimp or salmon is not normal

A great deal but all that it really had to recommend it. Parking situation was not great, room condition was not great, food was not great. Lots of families, which was fine for us, but I wouldn't recommend for someone looking for a quiet or luxurious getaway.

We had a wonderful time

Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff

The quality of the food in this all-inclusive was pretty terrible. It was a giant disappointment